Contact LOEN HOME
We are here to support you in your quest for well-being. Whether you have a question about our products, need personalized advice, or simply want to chat, our team is here to listen.
By email
For any questions, suggestions, or information requests:
Email: contact@loenhome.com
We commit to responding within 24 to 48 hours (business days).
Contact Form
You can also contact us directly via the form below. Fill in the fields and we will get back to you as soon as possible.
Response Hours
Our team is available Monday to Friday, from 9 am to 6 pm (Paris time).
Messages received outside these hours will be processed on the next business day.
Frequently Asked Questions
Before contacting us, check our FAQ to quickly find answers to the most common questions:
- Delivery times
- Return and refund policy
- Product use and care
- Warranty and after-sales service
Follow us
Join the #WeAreLoen community on social media to discover our well-being tips, new products, and share your LOEN experience.
Your well-being is our priority. We look forward to hearing from you.
The LOEN HOME team